Frequently asked Questions
Do you accept VISA / MasterCard and other credit cards?Yes VISA or MasterCard directly at checkout through our cardpayment providor Nets.
Sorry, American Express or other credit cards than Visa or MasterCard is not accepted in our web shop.
If you do not have a bank/credit card we also accept PayPal as payment alternative at no extra charge. Visit PayPal to sign up your account before using checkout in the web shop.
When do you send my order?
Orders are generally sent within 2-3 days.
During holidays, National holidays, Middle June – Middle August, December expect up to 2-3 weeks for handling of your order and answers on e-mail.
Who can buy?
We sell to everybody over 18 years of age.
Is there a minimal sum required to order?
No we do not have that requirement our customers should be able to order what they want without extra charges. Small or big orders are equally welcome.
I live outside Sweden can I order?
Yes we ship to almost all countries. Chose Card payment or PayPal and Shipping alternative to "EU countries" or to the "Rest of the World" alternative.
(We have had bad experience with lost orders in some non EU countries and have decided not to ship to them any more, please contact us to see if your county is one of them).
If I have trouble placing an order, what should I do?
You can always e-mail info@tacupgear.com and we will help you sort your order out.
How is the order shipped?
We always use Swedish Post First class air mail or package.
What about payment to customs in my country?
In most / some countries the customs charge the buyer, we can not influence this in any way and always states value of the order on the Customs label.
I never heard of Tac-Up Gear before do you have any references?
Yes, We started in 2006 and our products was rapidly spread all over the world and the talk about Us spread on different forums because we provided unique products and thought outside the box regarding our designed equipment.
Our products can be seen in Police and Armed Forces environment both Swedish and Foreign.
We have also been professionally reviewed, talked about and seen in:
http://soldiersystems.net/2010/06/06/eaw-scarves-from-tac-up-gear/
www.armyfitness.se
www.butiksinredarna.se www.skyltdocka.se
The European blog about special operations and military-action hobbies
http://strikehold.wordpress.com
http://strikehold.wordpress.com/2009/05/24/tac-up-gear-%e2%80%9cexpedition%e2%80%9d-bdus/
http://strikehold.wordpress.com/2009/05/24/tac-up-gear-%e2%80%9cnomad%e2%80%9d-jacket/
Soldiersystems.net http://www.soldiersystems.net
Airsoft Sverige Forum (SWE)
http://www.airsoftsverige.com/V6/index.php
Arnies Airsoft http://arniesairsoft.co.uk/news2/
Airsoft Soldier (FI) http://http://www.airsoft-soldier.com/
SoldF.com (SWE) http://forum.soldf.com/index.php?
U.S.A.S.O.C. - The Magazine 2008 ISSUE 12 http://www.officialusasocmagazine.com/home.html
Tidningen Hemvärnet Nationella Skyddsstyrkorna Issue 2 April 2008 http://tidningenhemvarnet.se/
U.S.A.S.O.C. - The Magazine http://www.officialusasocmagazine.com/home.html
Militaria mässan i Stockholm 2009 (Sweden) http://www.militariamassan.se/index_s.htm
Militaria mässan i Stockholm 2009 (Sweden) http://www.militariamassan.se/index_s.htm
Militaria mässan i Stockholm 2008 (Sweden) http://www.militariamassan.se/index_s.htm
Popular Airsoft Magazine http://www.popularairsoft.com/
Airsoft International Magazine http://www.ai-mag.com/
Utsidan http://www.utsidan.se
Butiksinredarna www.butiksinredarna.se
Skyltdocka www.skyltdocka.se
Bushcraft http://www.bushcraftuk.com
Airsoft Sverige http://www.airsoftsverige.com
Sverok http://forum.sverok.se
Airsoft Canada http://www.airsoftcanada.com
Bengan http://www.bengan.com
Also visit our blog at: www.tacupgear.blogspot.com
Is this genuine Swedish Armed Forces Products?
No, these should not be mixed with our products, nor do we impose this to be a good idea.
Do you sell officially directly to the Swedish Armed Forces and FMLOG?
No we have no connection there what so ever.
Is there a physical store where you can shop?
No, only web store. The order is always sent by post, no exceptions.
Do you accept special custom-made orders and sizes of you products?
No, all products are made in factory and no special orders can be done.
Do you sell camouflage fabric per meter, M90, M90 AW and M90K ?
No, we only have ready made products, Sorry No fabric!
My size is not among the products you sell, what can be done about that?
Sorry, what we have in stock is what can be ordered.
Why do you have so few items in the store?
We are a small company and like the idea of having a small stock of odd products instead of having items everybody else sell.
I saw a item earlier but it is not there any more, will you have it in stock again?
Possibly not, perhaps if the item was a patch, but we are always looking for new products and if you missed a product there is a chance that it is gone forever, therefore be sure to order your gear asap if it is in stock!
Is it unlawful to wear your gear in my country?
That we can not answer or be held responsible for, it is totally up for the customer to be sure that he/she will not break any local/domestic laws or uniform code.
Will you ever have plain colour products?
Possibly in the future you will find some of our popular products also in "one" colour, but focus is on the M90 Camouflage.
Why are you also selling on E-bay with different price than in the store?
We sell 2:nd grade products and sometimes also new items on E-bay to reach more customers.
Why are some web buttons and text in Swedish and other in English on the website?
Sorry we are working on to make the store totaly in english.
How can I get in touch with you?
We answer e-mails as soon we can, but there must be said that we are only human beings and that we are not always online, have time off, vacations etc.
Why do you not have any phone number?
That is because this store is run on a part time hobby basis.
We have "normal" jobs as well and cannot be reached during normal working hours, we respond to e-mail as soon as possible.
What items are you thinking of producing in the future?
This is hard to answer you just have to register to our Newsletter or check our Blog to be able to see what comes next!
How did it all start?
Tac-Up Gear Sandgren Design was started in early 2006 as a result of frustration over missing recon/jungle type headgear in M90 camouflage, after a bit of drawing the Bush Hat was born, the registering of the company and the web-store all followed, and from then it has been small steps to gain a market around the world with customers as far away as South Africa, Argentine and Australia.
What makes Tac-Up Gear special; there are lots of similar web-stores?
We only produce products that we ourselves would like to have made, overlooked gaps in the world of equipment with focus on outdoor people that likes camouflage.
Why Swedish M90 camouflage?
We are based in Sweden and it feels natural to focus on our country’s camouflage, which is among the most outstanding camouflages of all times.
Are you a big company?
No, we are small hobby business but our aim is set high.